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Shipping & Returns

PIGSY (AKA Printed In Guernsey) is a division of IPS Ultraprint Ltd which also trades as PRINTED.

Delivery
Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. All deliveries may be charged at the prevailing rates applying at the date of such delivery.

Claims
Claims arising from damages, delay or partial loss in transit must be made in writing to us, so as to reach us within 7 days of delivery.
All claims with regards to the quality or quantity of the goods shall be made in writing to us so as to reach us within 7 working days of receipt of goods or such goods shall be deemed to comply as to quality and quantity within the terms of the contract.
You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at time of delivery.

Refunds
We reserve the right to rectify defective work by reprinting and shall not be liable to refund.
PIGSY will credit your account if we deem a refund should be made. If we offer to replace you must accept such an offer unless you can show clear cause for refusing to do so.
If you do opt to have work re-done by a third party without reference to us you automatically revoke your right to any remedy from us.
All defective work must be returned to us before replacement. If the subject work is not available we will assume that it has been accepted and no replacement will be provided.
Refunds will take between 3 to 4 working days to complete once PIGSY have agreed to refund. This cannot be completed any faster.

Cancellation Charges
Any costs incurred for work already carried out up to the date of written cancellation will also be charged for and deducted before any refunds are made. If the order has not yet been paid for then an invoice will be raised for the amount concerned and sent to the responsible party.
Should you have any further questions on the above contact us - support@pigsy.com